You can spend thousands on multicultural marketing for your business, but it will be wasted, if your sales people and other front-line staff aren’t sensitive to others culture. Yo Soy I AM, LLC® equips your staff, frontline agents and salespeople with the tools and techniques they need to close more business with today’s multi-trillion dollar multicultural market. Through a short assessment process, we can uncover your needs to better help your team engage across cultures and build a loyal base that will sustain your business. Most importantly, building skills that can be put to immediate use.
It is getting down to business and increasing an organization’s capacity to work effectively across cultures!
- Building strong interpersonal skills
- Understand subtle cultural differences that can have tremendous impact on daily interactions with clients and staff
- Identifying the what needs to change and why it is important to their bottom-line
- Understanding of Cultural Business Practices and Etiquette